Términos del servicio
Terms of Service Policy
Welcome to Voneri! "We", "us" and "our" refer to Voneri. Voneri operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Voneri is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any referenced policies (the "Terms"), describe your rights and responsibilities when using the Services. Please read them carefully.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [https://voneri.store/policies/privacy-policy?ose=false]. If you do not agree, you should not use the Services.
Nothing in these Terms limits or excludes any statutory right you have as a consumer under the mandatory laws of your country of residence. Where any provision below conflicts with such mandatory rights, the mandatory rights prevail.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, and that you have given consent for any of your minor dependents to use the Services on devices you own or manage.
To use the Services, you may need to provide information such as your email, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete, and that you have the right to provide it.
You are solely responsible for the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately represent our products. Colors or appearance may vary depending on your device and screen settings.
Product descriptions are subject to change at any time. We may discontinue any product or limit quantities available in any region, where permitted by applicable law.
SECTION 3 - ORDERS
Placing an order is an offer to purchase. We may accept or decline your order at our discretion, subject to applicable consumer protection law. Your order is not accepted until we confirm acceptance. Payment must be received and processed before acceptance.
If we cannot fulfill, change, or cancel an order, we will notify you using the contact details provided and issue a full refund for any amount already charged for the affected order.
Purchases are subject to return or exchange in accordance with our Return Policy [https://voneri.store/policies/privacy-policy?ose=false].
You represent that your purchases are for personal or household use unless otherwise agreed with us in writing.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice, but the price charged will be the price displayed at checkout and confirmed in your order confirmation email. Unless stated otherwise, posted prices exclude applicable taxes, shipping, handling, customs, or import charges, which will be disclosed before you complete your purchase where required by law.
Promotional terms that conflict with these Terms will govern for that specific promotion.
You agree to provide accurate, current payment and account information and to keep it updated. You represent that your payment information is accurate, that you are authorized to use the payment method provided, and that you will pay all charges incurred, including applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We aim to dispatch and deliver orders within the timeframes stated at checkout. Delivery times are estimates and may be affected by factors outside our control, including customs processing.
Risk of loss and damage to products passes to you upon delivery of the item(s) to you or a person nominated by you, except where you have arranged your own shipping carrier, in which case risk passes upon delivery to that carrier. This does not affect your statutory rights regarding non-conforming or damaged goods.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, graphics, and design, are owned by Voneri, its affiliates, or licensors, and are protected by applicable intellectual property laws worldwide.
These Terms grant you a limited license to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, publicly display, republish, or transmit any material from the Services without our prior written consent. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
Voneri's names, logos, and slogans are our trademarks or those of our licensors and may not be used without written permission. Shopify's name, logo, and related marks are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
Third-party tools may be made available to you as part of the Services. We do not control or monitor these tools and provide access "as is," without warranties. Use of optional third-party tools is at your own risk; review the relevant third party's terms before use. New features we introduce in the future are also subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may link to third-party websites or content we do not control. We are not responsible for the accuracy or content of third-party materials, and accessing them is at your own risk. Review third-party terms and policies before engaging in any transaction with them. Complaints about third-party products or services should be directed to that third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Voneri is powered by Shopify, which enables us to provide the Services to you. Sales and purchases made in our store are made directly with Voneri. Shopify is not responsible for any aspect of sales between you and Voneri, including injury, damage, or loss resulting from purchased products or services. You release Shopify and its affiliates from claims, damages, and liabilities arising from your transactions with Voneri, to the extent permitted by applicable law.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [https://voneri.store/policies/privacy-policy?ose=false], and certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed here [https://voneri.store/policies/privacy-policy?ose=false]. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify and other third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy [https://voneri.store/policies/privacy-policy?ose=false] for details on how we, Shopify, and our partners use your personal information, and on your rights under applicable data protection law.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, or plans ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium, for any purpose, including commercial use.
You represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with it; and (iii) it complies with these Terms. We are under no obligation to keep Feedback confidential, to compensate you for it, or to respond to it.
We may, but have no obligation to, monitor, edit, or remove Feedback we determine, in our discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.
You agree that your Feedback will not violate any third party's rights, including copyright, trademark, or privacy rights, and will not contain unlawful, abusive, or obscene content, or malicious code. You may not use a false email address or misrepresent your identity. You are solely responsible for your Feedback and its accuracy.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
The Services may occasionally contain typographical errors or inaccuracies related to pricing, descriptions, or availability. We reserve the right to correct these and to cancel affected orders, subject to your statutory rights, without prior notice.
SECTION 13 - PROHIBITED USES
You agree to use the Services only for lawful purposes and not to: violate any applicable law or regulation; infringe our intellectual property rights or those of others; harass, abuse, defame, or harm any person; transmit false or misleading information; send spam, chain letters, or unsolicited advertising; impersonate any person or entity; upload viruses or malicious code; reproduce, duplicate, or exploit any portion of the Services without authorization; collect or track others' personal information; use robots, scrapers, data-extraction tools, or automated or AI-driven means to access the Services without authorization; or interfere with, bypass, or circumvent any security or access-control measures we employ. We reserve the right to suspend or terminate your account if we determine you have violated these Terms.
SECTION 14 - AGENTS
This section applies if you use, allow, or enable the deployment of an "Agent" — any software that takes autonomous or semi-autonomous action on your behalf — to access or interact with the Services.
No Agent may access, use, or interact with the Services unless it: (i) identifies itself as an Agent in all HTTP/HTTPS requests, including "Agent/[agent name]" in the user agent string; (ii) does not conceal or obfuscate that it is an Agent, including by mimicking human behavior or bypassing CAPTCHAs; (iii) responds truthfully to any prompt asking whether it is a human or a computer; and (iv) does not circumvent any measure we use to control or restrict Agent access. We may limit, including through technical measures, how any Agent accesses or interacts with the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at our discretion and in accordance with applicable law, and you will remain liable for any amounts due up to the date of termination.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information, and reliance on it is at your own risk.
Except as required by applicable law, the Services and products offered through them are provided "as is" and "as available," without warranties or conditions of any kind, whether express or implied, beyond those that cannot be excluded under the mandatory consumer protection laws of your country of residence. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Nothing in this section limits any statutory warranty, guarantee, or right of conformity that you are entitled to by law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Voneri, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as those of Shopify and its affiliates, shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, or replacement costs — arising from your use of the Services or any products procured through them, whether based in contract, tort (including negligence), strict liability, or otherwise.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including your statutory consumer guarantee rights.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Voneri, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of: (1) your breach of these Terms; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services — except to the extent such claims arise from our own breach, negligence, or willful misconduct.
We will notify you of any indemnifiable claim; a delay in notification will not relieve you of your obligations unless you are materially prejudiced by it. We may control the defense and settlement of such claims at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld. You agree to cooperate in the defense of any indemnified claim.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remainder will be severed without affecting the validity of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies referenced herein, constitute the entire agreement between you and us regarding your use of the Services, superseding any prior agreements or communications, whether oral or written. Any ambiguities in interpretation will not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent, provided this does not reduce your statutory consumer protections.
SECTION 22 - GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of [jurisdicción donde Voneri tiene su sede], without regard to conflict-of-law principles. You and Voneri consent to the venue and jurisdiction of the courts located there for any dispute arising from these Terms.
If you are a consumer residing in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer protection laws, nothing in this section deprives you of the protection afforded to you by the mandatory laws of your country of residence, and you may bring proceedings before the courts of that country where applicable law entitles you to do so.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. We will notify you of material changes in accordance with applicable law, and such changes will take effect on the date specified in the notice. Changes will not apply retroactively to orders placed before the effective date. Your continued use of the Services after changes take effect constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to us at voneri_ctstore@proton.me.